List of active policies

Full policy

1     PROTECTION OF PERSONAL INFORMATION ACT, 4 OF 2013
 
POPI requires Institute of Business Advisors South Africa (IBASA) to inform our clients as to the manner in which our personal information is used, disclosed and destroyed. 
 
IBASA guarantees its commitment to protecting our client’s privacy and ensuring that your personal information is used appropriately, transparently, securely and in accordance with applicable laws.
 
The Policy sets out the manner in which IBASA deals with our client’s personal information as well as and stipulates the purpose for which said information is used.
 
 
1.1     PERSONAL INFORMATION COLLECTED
 
Section 9 of POPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.”
 
IBASA also collects and processes our client’s personal information for marketing purposes to ensure that our products and services remain relevant to you and potential clients.
 
IBASA aims to have agreements in place with all product suppliers, insurers and third-party service providers to ensure a mutual understanding with regard to the protection of your personal information.
 
With your consent, IBASA may also supplement the information provided with information IBASA receives from other providers in order to offer a more consistent and personalised experience in your interaction with IBASA. 
 
For purposes of this Policy, “clients” include potential and existing clients.
 
 
1.2 THE USAGE OF PERSONAL INFORMATION
 
Your Personal Information will only be used for the purpose for which it was collected and as agreed.
 
This may include:
 
•    Providing products or services to you and to carry out the transactions   requested;
•    Conducting credit reference searches or verification; 
•    Confirming, verifying and updating your details; 
•    For purposes of claims history; 
•    For the detection and prevention of fraud, crime, money laundering or other malpractices. 
•    Conducting market or customer satisfaction research; 
•    For audit and record keeping purposes; 
•    In connection with legal proceedings; 
•    Providing services to you, to render the services requested and to maintain and constantly improve the relationship; 
•    Providing communication in respect of IBASA and regulatory matters that may affect you; and 
•    In connection with and to comply with legal and regulatory requirements or when it is otherwise allowed by law.
 
According to Section 10 of POPI, Personal Information may only be processed if certain conditions, listed below, are met along with supporting information for processing of Personal Information:
 
•    You consent to the processing: - consent is obtained from you during the introductory, appointment and needs analysis stage of the relationship; 
•    The necessity of processing: in order to conduct an accurate analysis of your needs.
 
 
1.3 DISCLOSURE OF PERSONAL INFORMATION
 
IBASA may disclose your information where it has a duty or a right to disclose in terms of applicable legislation, the law, or where it may be deemed necessary in order to protect IBASA’s rights. 

 
1.4 SAFEGUARDING CLIENT INFORMATION
 
It is a requirement of POPI to adequately protect Personal Information. IBASA will continuously review its security controls and processes to ensure that personal information is secure.
 
•    ROI archived client information is stored on site which is also governed by POPI, access is limited to these areas to authorized personal. 
•    All electronic files or data are BACKED UP by the company IT Division which is also responsible for system security that protects third party access and physical threats. Company IT Division is responsible for Electronic Information Security;
 
 
CONSENT to process your information is obtained from you (or a person who has been given authorisation from you to provide your  personal information) during the introductory, appointment and needs analysis stage of the relationship.


2. ACCESS AND CORRECTION OF PERSONAL INFORMATION
 
You have the right to access the Personal Information IBASA holds about you. You also have the right to ask IBASA to update, correct or delete your personal information on reasonable grounds. Once you object to the processing of your Personal Information, IBASA may no longer process said Personal Information.  
 
IBASA will take all reasonable steps to confirm its your identity before providing details of your personal information or making changes to your personal information.

Full policy

1. Definitions and Interpretation

1.1. “IBASA” means Institute of Business Advisors Southern Africa

1.2. “Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013, available at https://www.gov.za/documents/protection-personal-information-act

1.3. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013, available at https://www.gov.za/documents/protection-personal-information-act

1.4. “You” or the “user” means any person who accesses and browses this website for any purpose.

1.5. “Website” means the website of IBASA at ibasa.org.za or such other URL as IBASA may choose from time to time.

2. Status and Amendments

2.1. IBASA respects your privacy. This privacy policy statement sets out IBASA’s information gathering and dissemination practices in respect of the Website.

2.2. This Privacy Policy governs the processing of personal information provided to IBASA through your use of the Website.

2.3. Please note that, due to legal and other developments, IBASA may amend these terms and conditions from time to time. The version of the terms and conditions effective for this Privacy Policy are indicated by the effective date incorporated in the title of this Privacy Policy. It is your duty to remain appraised of the current version of this Privacy Policy.

The date indicated in the heading of this Privacy Policy is the effective date that governs the browsing and use of this Privacy Policy from that date until the next revision of this Privacy Policy becomes effective.

2.4. By continuing to browse or use this Privacy Statement after a revised Privacy Policy becomes effective constitutes your agreement to observe this Privacy Policy as may be revised.

3. Processing of Personal Information

3.1. By providing your personal information to IBASA you acknowledge that it has been collected directly from you and consent to its processing by IBASA.

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information:

3.2.1. IBASA will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is collected will be apparent from the context in which it is requested.

3.2.2. IBASA will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed.

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or IBASA is permitted in terms of national legislation of general application dealing primarily with the protection of personal information.

3.2.4. IBASAE will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used.

3.2.5. IBASA will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or IBASA is required to do so by law.

3.2.6. If personal information is released with your consent IBASA will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used.

3.2.7. IBASA will destroy or delete any personal information that is no longer needed by IBASA for the purpose it was initially collected, or subsequently processed.

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, IBASA may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.

4. Collection of anonymous data

4.1. IBASA may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows IBASA to collect statistics.

4.2. IBASA may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience.

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide IBASA with feedback on the performance of this website.

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies:

4.2.2.1. The browser software used;

4.2.2.2. IP address;

4.2.2.3. Date and time of activities while visiting the website;

4.2.2.4. URLs of internal pages visited; and

4.2.2.5. referrers.

4.3. If you do not wish cookies to be employed to customize your interaction with this Website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available.

5. Security

5.1. IBASA takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party.

6. Links to other websites

6.1. IBASA has no control over and accepts no responsibility for the privacy practices of any third-party websites to which hyperlinks may have been provided and IBASA strongly recommends that you review the privacy policy of any website you visit before using it further.

7. Queries

7.1. If you have any queries about this privacy policy please contact us by emailing info@ibasa.org.za